Shipping Terms

Shipping Information

Most orders are usually shipped within 3 working days if in stock. Bigger items may be by order only. If the item/s is not in stock, then you will receive an email stating estimated time frame for delivery. If you have not received an order within 10 days, please notify us by email at: sales@ndtsales.com.au

Carriers

 We use the following carriers to deliver our orders:

Australia Post, DHL, FedEx, Fast Horse, iMile & Others

International Purchases

For all orders purchased & shipped to international locations (outside Australia) will be shipped usually within 3 working days if in stock, using couriers listed above. Australian GST (tax) will not be collected on international orders.

All international orders shipping charge has been calculated as Delivered Duties Unpaid (DDU). Therefore, any additional import tax charges incurred will be the responsibilty of the purchaser. These include but not limited to custom duties, import taxes, tariffs, VAT or sales tax. 

NDT Sales Australia does NOT accept any responsibility for these additional charges outlined above for international purchases.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. You can track order HERE

Shipping Rates

The rate charged for the shipping of your order is based on the weight & size of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders

If an item goes on back order we can ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.